Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from makerbox3d.com (the "Site").

1. Data Controller

The controller of your personal data is Petr Lipavský, with registered address at Slatina 153, Vysoké Mýto 56601 , Czech Republic, ID (IČO): 02225638. We process your data in compliance with the General Data Protection Regulation (GDPR) and other applicable global privacy laws.

2. Information We Collect

When you purchase from us, we collect Order Information (name, email, billing address). This process is handled securely by Lemon Squeezy, acting as our official Merchant of Record (MoR). They are responsible for payment security, tax compliance (VAT/Sales Tax), and secure delivery of digital assets. We do not store or have access to your full credit card details.

Additionally, we collect Device Information (IP address, browser type, cookies, navigation paths, and time spent on pages) to analyze how visitors interact with the Site and to improve our marketing efficiency.

3. Advertising & Tracking Technologies

To provide a better experience and optimize our marketing, we use the following tracking tools:

• Meta Pixel (Facebook/Instagram): To track conversions from ads, build "Lookalike" audiences, and run remarketing campaigns.
• Google Analytics: To analyze traffic patterns and user behavior on the Site.
• Cookies: Small files stored on your device that help us recognize you and optimize site performance.
• Internal Analytics: We use a self-hosted, first-party tracking system to monitor site performance, user journey, and conversion intent (e.g., clicks on purchase buttons). This data is stored on our secure server and is not shared with third-party advertising networks.

You can opt-out of targeted advertising through the Digital Advertising Alliance (US), the EDAA (EU), or your browser settings.

4. Usage of Information

We use your information to: (a) Fulfill orders and provide download access via Lemon Squeezy; (b) Communicate regarding your purchase; (c) Provide project updates via newsletter (only if you opted-in); (d) Protect against fraud; (e) Optimize our advertising campaigns and remarketing efforts.

5. Sharing with Third Parties

We only share data with essential service providers necessary for our operations: Lemon Squeezy (for payments and tax compliance) and Meta/Google (for analytics and advertising). We do not sell, rent, or trade your personal information to third-party data brokers.

6. Your Rights (GDPR/CCPA)

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise these rights, please contact us via the email provided below.

7. Contact Information

For any privacy-related inquiries or data requests, please contact us at: support@makerbox3d.com